Last Updated: February 19, 2025
Welcome to Solix Health. These Terms of Service govern your use of our website, services, and any related applications or platforms. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
Solix Health provides healthcare services as described on our website. Our services are not a substitute for emergency medical care. If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room immediately.
While we strive to provide the highest quality care, we cannot guarantee specific outcomes for any treatments or services provided. All medical decisions should be made in consultation with qualified healthcare professionals.
All information, content, materials, and services provided through our website and platforms are provided on an "as-is" and "as-available" basis without warranties of any kind. While we strive for accuracy, the information may contain errors, omissions, or be outdated.
You acknowledge that any reliance upon any information, opinion, statement, or other content displayed or distributed through our services is at your sole risk. We expressly disclaim any responsibility for the accuracy, content, or availability of information found on our website.
Medical information provided is for educational purposes only and should not replace professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider for any questions regarding your health or medical conditions.
TO THE FULLEST EXTENT PERMITTED BY LAW, SOLIX HEALTH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
We do not warrant that our services will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not warrant or make any representations regarding the use or results of the services in terms of accuracy, reliability, or otherwise.
You may schedule appointments through our website, by phone, or other specified methods. We request that you provide at least 24 hours notice for any cancellations. Repeated no-shows or late cancellations may result in scheduling restrictions or fees as permitted by law.
We reserve the right to cancel or reschedule appointments due to provider availability, emergencies, or other circumstances beyond our control.
Solix Health may send you SMS messages related to your appointments after you opt in using our appointment form. These messages may include appointment reminders, requests for feedback, and other healthcare-related communications.
You can opt out of SMS communications at any time by texting "STOP" to our short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.
Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you are experiencing issues with the messaging program, you can call us at . Please note that carriers are not liable for delayed or undelivered messages.
Your privacy is important to us. We collect, use, and protect your personal health information in accordance with applicable privacy laws, including HIPAA where applicable. Our Privacy Policy, which is incorporated into these Terms by reference, describes our data practices.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy. You acknowledge that internet transmissions are never completely private or secure.
You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You may not use our website or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. You agree not to transmit any malicious code, attempt to gain unauthorized access to our systems, or interfere with the proper functioning of our services.
You must be at least 18 years old or have parental consent to use our services and enter into these Terms.
You are responsible for providing accurate insurance information and for understanding your insurance coverage. While we may assist with insurance verification, you remain responsible for any charges not covered by your insurance.
Payment for services is expected at the time of service unless prior arrangements have been made. We accept various payment methods as indicated on our website or at our facility. You are responsible for any fees associated with payment processing or collection efforts.
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of service of any third-party sites or services. Your use of third-party services is subject to their respective terms and conditions.
The content on our website, including text, graphics, logos, and images, is the property of Solix Healthand is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.
You grant us a non-exclusive, worldwide, royalty-free license to use any feedback, suggestions, or ideas you provide to us regarding our services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLIX HEALTH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless Solix Health and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of our services, your violation of these Terms, or your violation of any rights of another party.
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
Upon termination, your right to use our services will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the state where our primary business operations are located, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of that jurisdiction.
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the date at the top of these Terms and may notify you through other means such as email or website notices. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
These Terms, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Solix Health concerning your use of our services.
If you have any questions about these Terms, please contact us at null during our business hours. For legal notices, please send written correspondence to our primary business address.
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